Johanna B.
Sue and her team were very responsive when needing to move to a new home quickly. I really liked her team approach and was very happy to work with Brian and Jill when Sue needed them to. I felt supported by all of them in this very hectic housing market. Her communication was great and she went above and beyond researching properties and helping us secure a home that would meet our needs. Highly recommend!
Jeanne M
Susan Dicks was very helpful to me, I never sold a house and she was very patient with me and
explain in detail what I had to do. Made it easy for me with the process.
Liz R.
"Susan Dicks was an amazingly helpful and knowledgeable realtor. We were first time homebuyers and she made the process extremely easy. She was with us every step of the way including the entire closing process. She had immediate answers to all our questions and we definitely had a lot. She was promt and timely throughout the whole process. We recommend Susan and the ERA New Beginnings group to everyone looking to buy. It will be worth it. "
Karen G.
Genuinely invested in her client!
Throughout this experience, Susan Dicks has been a professional as well as warm agent whose commitment to her client comes first. Your goals will be well represented by Susan Dicks . Such a great experience, both selling our old home and buying a new one. BRAVO and thank you!
James G.
Great to work with! Very comfortable right off the start
Susan and Brien were very professional any questions we had they were answered any feelings we had she was there for us came to the house many times for showings if I had to say these two real estate agents for the best I've ever had thank you again-!!
Jeffrey T.
Sue has been working with me for years to find the right property in RI. She is excellent. Always available to provide guidance and answer questions. She is a true professional
Angela D.
In Good Hands with Sue Dicks !
Sue was patient, professional, and knowledgeable. When we found the property I wanted, she did everything in her power to make it happen.
I am a happy homeowner thanks to her guidance.
Beth L.
Best of the Best !
I was very lucky to to be referred to Susan Dicks and have her to work with me throughout the process of selling property and land from a family estate. She gave us helpful advice on the land and home sales before she listed them on the market. She is the utmost professional, extremely attentive and made me feel like I was her only client. She and her team are extremely responsive and hard working. She communicated with me effectively and made the whole process as smooth as possible. I was so happy with her services and if I ever had to sell a property again she will be the first person I call. I give Susan and ERA my highest recommendation
MaryClaire R.
Sue is absolutely fantastic. This was the easiest home purchase I've made and no doubt, it is the result of Sue's due diligence. Incredibly responsive, truly professional, and has a depth of knowledge that blew my mind. I know she was working hard behind the scenes to ensure all went seamless for my closing. She even followed up after my move to see how that went. Personable and professional - a winning combination!
Agata D.
We are very happy with purchasing our new home and it was all possible thanks to Susan. Susan is an extraordinary person and wonderful professional. She helped us from the beginning of our journey before we even were ready to make financial offers. We worked with Susan remotely from New York after meeting her once. It was like having a close person watching after and coordinating the sale for us. We felt safe and taken care of. There was a moment when she involved her husband and other team members to make sure things were in our best interest. She is knowledgeable of the market and advised us throughout the entire process of house buying. All the paper work deadlines were always on time and she would coordinate with other game players to ensure our flow less experience. She was always responsive to our questions even during her vacation time what we greatly appreciate. We are delightful to recommend Susan to others.
Charles C.
Great Job- Thank You Charlie
Reed M.
Sue is amazing. She was very patient and honest with us throughout our house-hunting process. Very responsive and easily accessible. It was fun working with her and we are extremely happy with our new home
Michael R.
Sue made this entire process a breeze. She kept us informed. Answered any questions and concerns we had. I would definitely recommend Sue Dicks for your next home purchase. She found us our dream home.
April W.
Susan was very helpful and gave true accurate information from day one about selling my townhouse and my townhouse sold in four days, I would recommend her anytime and use her anytime for selling or buying
Shannon B.
Sue and Jill did a fantastic job assisting us in renting a retail space and are the most friendly and professional people you could hope to work with. They guided us through the application process and supported our negotiating the lease so that all went incredibly smoothly from beginning to closing. And they even connected us with a local contractor for the build-out. Sue and Jill are the best.
Diana S.
Sue is the best! I have bought and sold several homes with Sue and she has never failed to deliver. Highly recommended. You will not be disappointed!
Chris V.
Susan is wonderful to work with. She made the whole buying process so easy. She is very knowledgeable, professional, and dedicated to her clients. She was always quick in responding to our texts and emails. Thank you Susan!!
Shannon H.
Susan is very knowledgeable and pays attention to detail. We were relocating from Virginia to Massachusetts and Susan did an outstanding job in handling everything with ease and always looked to make things right. My husband and I have already said when we decide to sell or buy another property we are coming back for Susan. She is very timely in response and during Covid was amazing. Very professional and an absolute pleasure to deal with. Thank you Susan. We are very happy with our home and all you did for us to make closing happen!
Joshua S.
Susan was an excellent realtor and very helpful in my wife and I's first home. She is very knowledgeable in both the housing market and construction/rehab. She is willing to fight for you in negotiations and in scheduling viewings. I couldn't ask for a better realtor in my home search. I will recommend Susan to anyone looking for a realtor.
Lisa H.
Buying a home for the very first time can be an incredibly daunting and confusing experience. That is... unless you've got Sue by your side. Simply put, Sue is the bee's knees. She's an excellent communicator, quick, smart, sensible *and* she tells it like it is, which I think is what sets her apart from all others. It's for that reason my first-time home buying experience has been nothing short of fantastic. I always knew I was in good hands with Sue, which is why I know all future clients will be, too.
Previous review from Chris V.
Susan was great to work with. She was very responsive and was very thorough.
Amy G.
Susan was excellent during the purchase as well as my sale of a vacation home. She was always available to answer questions and was on top of all the details. She is a dedicated, hard worker in her field and I would absolutely recommend her!
Hana B.
Susan was an amazing person to help me to find a nice house. My husband and I were the 1st time home buyers and having her as the realtor was very lucky. She always responded to us quickly via email and phone. And her knowledge about the houses helped us to choose the right one. I would love to recommend my friends to meet Susan if they're thinking of selling/buying a house.
Todd G.
It was excellent working with Susan . Surely look forward to having her for future transactions . Marketed and sold our home in a short time . We were super pleased with her responsiveness and follow up on all the showings. We highly recommend her for an agent !!!
Lorraine S.
Susan Dicks represented my husband and I in the sale of our condominium. She was very knowledgeable about the real estate market in our region. She was thorough in her explanation of the services she rendered as an ERA broker. She explained the appraisal of our property, provided three comparable sales, and a reasonable price differential for a finished basement. She gave detailed explanation of ERA marketing strategies and appointment scheduling for showing our property. She took photos of each room, made practical suggestions for staging and de-cluttering of our rooms. Within a few days our home was put forward on MLS with an appealing array of photos of our rooms and a positive narrative describing the unique features of our unit. Sue never skipped a beat. From the initial market appraisal, through to the marketing details; the negotiations for offers, through to the purchase and sale agreement, she advised us, marketed the property and located a buyer for our unit. Her manner was always professional, honest, and straightforward. She was very helpful when we encountered minor home inspection issues. Sue was well connected to local contractors (electrical, radon testing, mold abatement, mortgage, etc.) and was able to obtain their services quickly to insure compliance with closing dates. Simply put, Sue Dicks is a consummate professional with extensive knowledge and experience in real estate. Always friendly and helpful, she is easy to deal with, never high pressure, always honest and practical. We give her the highest of recommendations.
Vinnie C.
Very happy with result. Our house sold in one day with full price offer.
Sheila K.
Susan was extremely responsive to all of my concerns and thoroughly explained the home sales process. She worked closely with me and my husband to work through issues as they arose. She has a comprehensive network of contacts to help you through the selling or buying process. If you want a hard working, honest, helpful, and knowledgeable agent, then hire Susan Dicks (and Brian) for a successful experience.
Previous review from Diana S.
Sue was an absolute pleasure working with! I would definitely recommend Sue to anyone looking to buy a home in the RI area. She was very informative and attentive and was always looking for my best interest. I will definitely be going through Sue and her team in the future. Thanks again!
Deandra H.
I have had a great experience with Sue. Great communication and efficient responses throughout the process. Very knowledgeable and was able to answer several questions or knew exactly where to direct me to find answers.
Ian B.
A few points about Susan that really stand out are 1) her eye for both attributes and potential problems of a property 2) knowing the documentation process well and helping us make those deadlines 3) communicating 4) and most importantly showing that she cares that we found a home that we are happy with. Susan has followed up with us since closing on multiple occasions and has also connected us with a reliable plumber and electrician. It's been a pleasure to work with her and would highly recommend her services to potential buyers and sellers out there.
R. Gallagher
This was an above and beyond service by Susan Dicks. Could not have asked for better.
Brian & Ashley F.
Our experience with our ERA agent was great. Our agent, Brian, was extremely knowledgeable and always able to answer our questions and concerns. We always felt supported and confident in our decisions working with Brian, even as first time homebuyers in this crazy housing market.