About Susan

Who is Susan  Dicks

Susan  Dicks has over 30 years of real estate experience. Specializing in residential homes, condominiums, multi-families, land, and new construction.

Susan’s Experience and Specialized Training:

  • New Construction, Land Development, Remodeling and Property Management within family-owned businesses
  • Brokers License in Massachusetts and Rhode Island
  • Completed sales training in Sweathogs, ERA’s Top Gun Academy, and Relocation Specialist Certification, EAchiever (Email marketing) and other specialized training in marketing, new construction, buyer agency, and systems management.
  • Business Coaching through By Referral Only Marketing University and the Coaching Institute

Susan has worked as a team with her husband Brian Dicks on all their transactions, giving their clients and customers a level of service that can only be described as WOW! Their goal is to provide a level of service that creates clients and customers for life resulting in a business totally built from referrals. They believe in their abilities so deeply they are willing to back it up with a signed Commitment to Service.

Core Values:

  1. We Believe in Hard Work
  2. We Believe in Team Work
  3. We Believe in Acting with Integrity
  4. We Believe that you Get by Giving
  5. We Believe in Seeking Solutions
  6. We Believe in Fun!

Our Mission Statement

Susan & Brian Dicks, and ERA Key Realty Services earns customers and clients for life by providing unparalleled service with the highest level of integrity, expertise, and professionalism.

Service From the Heart

Your home is perhaps the most important financial and emotional investment that you will make in your life. Knowing what to buy, where to buy, how to get the best financing rates for your home, how to price your home, and how to negotiate the highest amount for your home are only some areas where we are the strongest.

We are 110% committed to serving your every need because, unlike other real estate salespeople, our business is built from referrals. Our business grows only if we provide superior service and results, and you are so delighted that you are cheerfully willing to tell your friends and family about how we’ve served you.

From the heart, we want you to know that we devote 110% attention to serving Your needs, helping you get the best possible value for your real estate transaction, and to walk you through the entire real estate process whether you are buying or selling a home. We consciously seek to build lifetime client relationships. In so doing you are so pleased and delighted with the quality of service you receive that you’ll become advocates for us and refer others as well.

We hope you have already noticed a difference in how we would treat you – and this is just the beginning of a long relationship!

We measure our success one family at a time. Having lots of sales every year is nice, but it’s what’s behind those sales that counts……Lots of Happy Families!!