Who Are Susan and Brian
Dicks

Susan and Brian
Dicks are a husband and wife real estate team with a combined real estate
experience of over 30 years. They specialize in residential homes,
condominiums, multi-families, land and new construction.

Susan’s
Experience and Specialized Training:
• New Construction, Land Development, Remodeling and Property Management within
family-owned businesses
• Brokers License in Massachusetts and Rhode Island
• Completed sales training in Sweathogs, ERA’s Top Gun Academy, and Relocation
Specialist Certification, EAchiever (Email marketing) and other specialized
training in marketing, new construction, buyer agency, and systems management.
• Business Coaching through By Referral Only Marketing University and the
Coaching
Institute

Brian’s
Experience and Specialized Training:
• Property Management, renovations, and historic renovations
• Degree in Computer Science
• Salespersons License in Massachusetts
• Specialized Training in buyer/seller negotiations, conflict management
principles, and time management
• Completed training and certified as ERA Relocation Specialist
• Proficient in marketing, graphics, land research, development and sales 

They work as a team on all their transactions, giving their clients and
customers
a level of service that can only be described as WOW! Their goal is to provide
a level of service that creates clients and customers for life that will result
in a business totally built from referrals. They believe in their abilities so
deeply they are willing to back it up with a signed Commitment to Service.

Our Core Values:
1. We Believe in Hard Work
2. We Believe in Team Work
3. We Believe in Acting with Integrity
4. We Believe that you Get by Giving
5. We Believe in Seeking Solutions
6. We Believe in Fun!

Our Mission Statement

Susan & BrianDicks and ERA Key Realty Services earns
customers and clients for life by
providing unparalleled service with the highest level of integrity, expertise,
and professionalism.

Service From the Heart

Your home is perhaps the most important financial and
emotional investment that you will
make in your life. Knowing what to buy, where to buy, how to get the best
financing rates for your home, how to price your home, and how to negotiate the
highest amount for your home are only a few of the areas where we are the
strongest.

We are 110% committed to serving your every need because
unlike other real estate
salespeople, our business is built from referrals. Our business grows only if
we provide superior service and results, and you are so delighted that you are
cheerfully willing to tell your friends and family about how we've served you.

From the heart, we want you to know that we devote 110%
attention to serving Your needs, helping
you get the best possible value for your real estate transaction, and to walk
you through the entire real estate process whether you are buying or selling a
home. We consciously seek to build lifetime client relationships. In so doing
you are so pleased and delighted with the quality of service you receive that
you'll become advocates for us and refer others as well.

We hope you have already noticed a difference in how we
would treat you - and this is just the
beginning of a long relationship!

We measure our success one family at a time. Having lots of
sales every year is nice, but it's
what's behind those sales that counts......Lots of Happy Families!

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